Best Practices

Knowledge management rethought
- automatically multilingual and intelligent

Access to company expertise from anywhere and in any language

The AI agent AIMAX®
- the revolution in knowledge management

Cross-application - multilingual - available at any time

Organisations regularly face the challenge of effectively managing and accessing knowledge across different departments and locations. Traditional methods often lead to information silos and language barriers, in particular due to different applications for storing knowledge and increasingly multi-national employees.

The current example of integrating AIMAX® into the company's own IT infrastructure shows how modern AI-supported knowledge management can transform everyday working life.

Your advantages at a glance

  • Seamless integration: access to any application via various channels
  • Multilingualism for both queries and answers
  • Fewer questions - more answers thanks to centralised knowledge access
  • More productivity and employee satisfaction thanks to fast information flow
  • Better knowledge exchange and collaboration through a standardised knowledge base

The structure

The integration of AIMAX® has created a central, AI-supported platform that radically simplifies access to company-wide knowledge thanks to its seamless integration with Confluence, Jira and Microsoft Teams, among others. The AIMAX® TeamsGPT plugin enables employees to access information directly in their daily work environment without having to switch between different tools.

The mode of operation

  • Accessibility via different channels: AIMAX® is accessible via Microsoft Teams, Signal Messenger and email, ensuring accessibility for all team members regardless of their location or preferred platform.
  • Language independence: Thanks to GenAI technology, AIMAX® can provide information in any language. This is a major advantage, especially for multinational teams, as knowledge is accessible without language barriers.
  • Intelligent data processing: AIMAX® uses AI to retrieve relevant information from different company databases and present it in a contextualised format. This increases efficiency and reduces the time employees spend finding answers to their questions.

The figures speak for themselves

When using our RPA and AI solutions, the following results are achieved on average:

7-fold
increase in productivity per employee

+98%
Increase in quality and resilience

2 days
Average automation effort per process

The results

  • Increased efficiency during onboarding: New employees, especially those with a foreign language background, can familiarise themselves more quickly. AIMAX® provides them with information in their native language and helps them to better understand company processes.
  • Increased employee satisfaction: The ability to access relevant knowledge anywhere and at any time increases employee satisfaction and productivity.
  • Unified knowledge base: By consolidating information from different sources, AIMAX® can maximise the use of existing knowledge and improve knowledge sharing.

The features of the solution

Seamless integration:

  • Connection to Confluence, Jira and Microsoft Teams.
  • Access via Microsoft Teams, Signal Messenger and email

Linguistic flexibility:

  • Information provision in any language thanks to GenAI technology.
  • Overcoming language barriers, particularly helpful for an international workforce.

Centralised access to knowledge:

  • Consolidation of information from different sources.
  • Avoidance of information silos and reduction of search times.

Efficient onboarding:

  • Accelerated familiarisation of new employees.
  • Support for employees with a foreign language background through language-specific information.

Increased productivity and satisfaction:

  • Enables flexible access to relevant knowledge.
  • Increases employee productivity and satisfaction through rapid information flow.

Standardised knowledge base:

  • Maximises the use of existing knowledge.
  • Improved knowledge sharing and collaboration.

Other relevant applications in this context

Process automation
at a fixed price!
Contact us now.

AIMAX Business Solutions combines excellent solutions with first-class service. Your added value is our goal. Unique AI systems allow us to act independently of the application. With process automation and digital assistance, we unlock new potential in your company.

Conclusion

The introduction of AIMAX® in knowledge management not only improves efficiency, but also strengthens collaboration and communication within the organisation. In this scenario, AIMAX® presents itself as an integral component of the company, helping to democratise knowledge and improve the daily work experience of all employees.

These awards say more than 1,000 words

Logo, i-ways Innovation Award 2024 Logo, Hessen Champions Logo, Winner of German Innovation Award 2020 Logo, Fraunhofer IPMS 2023 Logo, SAP Innovation Awards 2020
Andreas W. Ditze

"The use of artificial intelligence is revolutionising knowledge management in companies. This example shows that very well. The ability to change is becoming essential for all of us. If you have any questions about AI and how it can be used in your company, please feel free to contact me."

Andreas W. Ditze
Managing Director
Feel free to contact me!

Further application examples

Process automation
at a fixed price!
Contact us now.

AIMAX Business Solutions combines excellent solutions with first-class service. Your added value is our goal. Unique AI systems allow us to act independently of the application. With process automation and digital assistance, we unlock new potential in your company.