Automate warehouse management in retail and pharmacy with EMMA

Effective inventory management processes are critical to meeting customer needs, avoiding lost sales, maximising margins and minimising stock holding costs. Out-of-stock situations, also known as defect lists in pharmacies, not only lead to lost sales opportunities, but can also negatively impact the customer experience and customer satisfaction. The strengths of our EMMA cognitive AI come into play in all of these areas.

• Avoid out-of-stock situations: Ensure your shelves stay stocked and customers are satisfied or patient care is secured in your pharmacy.
• Cost optimisation through intelligent purchasing: Use automated price comparisons to select the best supplier at the best price, even when price bots face hurdles.
• Optimise stock levels: Automated and therefore highly efficient reordering processes allow you to minimise stock levels and therefore tied-up capital.

EMMA cognitive AI offers the opportunity to intelligently organise the entire reordering process. By automatically comparing stock levels with sales data, EMMA can recognise threshold values and automatically trigger new orders from your suppliers.

Particularly in pharmacies, where the availability of medicines is sometimes critical, EMMA ensures that defect lists are minimised by automatically querying different suppliers.

As part of the automation of the purchasing process, the prices of several suppliers can be determined and compared with each other. This means you always buy at the most favourable price.

EMMA's cognitive capabilities make it possible to overcome even the most difficult hurdles on supplier websites. Suppliers sometimes install these barriers to prevent price scraping and thus automated price comparisons.

Our preismonitoring.de service can also be integrated into the process for large-scale price comparisons.

Automating the processes for reordering from your suppliers also allows you to optimise your stock levels, as the fastest possible reordering is guaranteed at all times, even in the event of an unexpectedly large purchase, because EMMA works for you day and night as well as at weekends and on public holidays.

Optimising stock levels does not just mean increasing stock levels by reordering. Rather, it is also possible to reduce stock levels to the necessary minimum - for example, for slow-moving items - as reordering at short notice does not require any additional manual effort. This measure can minimise the amount of capital tied up in stock.

Thanks to Cognitive AI as well as the ability to access applications via remote desktop connections or within Citrix environments, EMMA can be seamlessly integrated into existing retail and pharmacy systems without the need for interfaces. This enables a seamless connection to your inventory and purchasing data to keep track of all supplier conditions and make strategic decisions in real time.

With EMMA, you can revolutionise your inventory management and ensure efficient and cost-effective management of your stock both in retail and in pharmacies. Optimise your warehousing while avoiding out-of-stock situations in the best possible way.